This week we are making some changes to the Publishers
Clearing House Facebook fan page that we think will improve the experience for
everyone. A few weeks ago our customer service team, including Chris, Rebecca
and Jeremiah, started working with me (Frank) to improve the response time to
your questions on the Facebook Fan page wall. I’m sure you have seen a significant
improvement but we think it can be better!
To make the fan page better, we are now asking you all to
use the Discussions Tab on our fan page to ask questions and start new
conversation topics. You can find that by clicking on the “Discussions” tab on the Fan Page.
How will this change make the PCH Fan Page better?
This change will help our customer service team organize
question topics and help you find answers to your questions faster. You will
also see all the previous Fan questions and answers related to a topic in one place.
Another benefit is the current Publishers Clearing House
posts will stay at the top of the list allowing you all to see our latest
updates on new ways to play and win with Publishers Clearing House. You will
still be able to “Like” and respond directly to our posts as you have in the past.
Hope you like it! Let us know!
Frank @ PCH