PCH Customer Service

PCH Customer Service


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Susie Newman said...

I have been playing bridge for many years and I do know how to play. I play with PCH not for prizes or any thing like that but because I enjoy playing. I have endured the sorry hand that I get and nine out of ten make my bid. However, I have been concerned with a little card cheating going on. I never said anything because I had to be positive. Tonight I was positive. I was so upset that I could not play the last play. How do you allow this? Is it so important that cheating, dishonesty is allowed? I am waiting for you to explain this to me. I can give you proof with names.

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    Victoria At PCH said...

    HI Susie,

    I’m sorry to hear about your problem with bridge! We would like to look into this for you. Please send us the message at our Ask Us page found here: http://get.adobe.com/flashplayer with the information that you have regarding this issue.

    Victoria At PCH

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    H Brown-Kay said...

    Susie,

    I have been playing bridge for fun for a while too. There are one or two players who always get an incredibly high score, which perplexes me. Also, sometimes the game does not follow suit or a player trumps a card and then has a card from the suit they trumped later on in the game. Also, the big thing that happens quite often is that when you double on a 5 or 6 bid, the game will often freeze up, not allowing you to make a big score if you win. I try to let it not bother me and just play for fun too, but sometimes it is very upsetting.

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FRANK VIVIRITO said...

On your e mail to us dated 2/24/12 17KB READS AS FOLLOWS ; ITEM DESCRIPTION- COSMOPOLITAN. WE DID NOT ORDER ANY SUCH THING. PLEASE REMOVE FROM OUR ACCOUNT AND CONFIRM THIS ERROR BY EMAIL. THANK YOU.

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BETTY VIVIRITO said...

Your email to us dated 2/24/12 17kb read as follows: ORDER DATE, ITEM DESCRIPTION- COSMOPOLITAN. WE CERTAINLY DID NOT ORDER THIS MAGAZINE. PLEASE REMOVE THIS FROM OUR ACCOUNT AND CONFIRM THAT THIS IS CANCELLED.

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Vincent Sablan said...

Hi PCH,

I have played the PCH Lotto for about a month now. The numbers drawn have been showing up until 26 Feb 12. My numbers are also not showing, however, I receive the numbers I’ve selected on my cell and email. The timer goes resets daily from 26 Feb 12 until present, but there is no result for the drawing. The message still says numbers not drawn. Does this happen often? Please let me know? Thanks ..

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    Victoria At PCH said...

    Hi Vincent,

    The only numbers that would not yet be drawn are the special event cards. Those are drawn on a specific date which is listed on the card. Numbers that are drawn daily will be stated on the card also.

    Victoria At PCH

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Vincent Sablan said...

Hello PCH,

Based on the past email I’ve written in reference to PCH Lotto not showing the winning numbers. Can you tell me the numbers drawn for 26-28 Feb 12, please.

Thanks ..

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Sylvia Roman said...

I was playing for 8hrs straingt trying to beat somebody score reached 111,730 points submitted my score it logged me out of the game and my points or score was gone I’m angry, mad doesnt even begin want my tokens you guys owe me 111,730 in tokens playing pch games

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Monte Williams said...

How can I contact publishsers Clearing house customer service Dept. Do you have an 800 number

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connie smithhart said...

The prize patrol game that has the new commercial screen pop on it, has left commercials on my pc and I can’t get them turned off. Their on all the time. Please turn off the commercials.

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Jean Franklin said...

love pch but when i play prizepatrol,do log in!when my score reaches 80,000.00 or 90,000.00 i get shut down come on! spent time on thiS, no score TO RECORD VERY FESTRATING NOT COOL!SPENT TIME ON THIS! GET BOOTED OFF VERY TIME WHEN SCORES ARE HIGH LOVE PLAYING THIS GAME.BUT I CANT PERTISAPATE.

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governmentauctions said...

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Patricia Cady said...

Mahjongg dimensions will not open for the two past days

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Ellen Fay said...

Hi, In all my 84 yrs. I have never been more confused trying to win some money I despretly in need of. Have never entered a contest, had no idea what search was and what I was searching for. Had to ask my daughter we didn`t have a computer when growing up. Well I receive more papers you can win, no need to buy anything. Well I fell for it saw a few things that said no shipping cost, or 50% off not so. I got so confused I lost some of the bills of the things I bought. I sent in some money what I could find, I know I owe more. If you would stop sending so many papers Email youwould have a lot more money. OMG I have never seen enter now you will win???? Hurry Search now you will win, drive me crazy. Let me know what I owe you. I give up.
Ellen Fay One more thing do not know what a URL is.>..One day I was winning on Feb. 28 nexy I was winning on March 7 I do not know how you can keep going,and I don`t believe this is a honest game.

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    PCH Staff said...

    Hi Ellen, you NEVER have to buy anything to enter one of our Sweepstakes! Please contact one of our Customer Service representatives by calling our toll-free number 1-800-459-4724, Monday-Friday, 8:30am-8:30pm, EST.

    - Jussie Wilder at PCH

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dave buckman said...

im sick of just getting tokens.no matter what i pick i play from i to 5 times a i dont expect to win all the time.but not even one time.i have read where some so called people have won more than once.somethin fishy there,if i cant even win once in the 15 years ive played.and its been everyday. years have gone by.ive played everyday,,.majong,the card game the buried treaure game,all of them says win money.i havent won once.just tokens,i turn tokens in,never get what i want.i dont get nothin.the same with the lotto numbers..im very tired of hearing,”YOU COULD WIN MILLIONS.”sure.but this is al a scam.even whn you show people winning on tv.its all bought..i can say that,because ive tried for over 15 years 1 to 5 times a day.you see hoe it looks.

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Vicki Reeves said...

I agree with some of the comment above especially Dave Buckman’s. I have been playing and entering your contest for over 15 years and to date haven’t won a thing, not even a $1.00. I do order from you once in awhile and even though some of the items are very cheaply made I do use some of them. My major complaint with ordering from you is that is it SO expensive for postage and shipping. I do alot of shipping myself and know that what you charge is rediculous. That’s one reason I haven’t order in awhile. Anyway it would be nice if you would let people win alittle more often and I play every day numberous times a day and Never win. And I could really use the money as I know alot of people could. But I guess if you actually let people win it would take away from your bottom line and the big wigs wouldn’t like that. God Bless and Good luck everyone

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Vicki Reeves said...

Still playing everyday and no win. Just think it is a way of getting us to buy something.

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Joyce boudreauxj said...

Dear pch I’ve been playing for a while well I’m not the best on the computer maybe you all know what is going on atSearch&win she’s making me use all my searches an sometimes she call me names or judge me and its not right to be called out your name because you are poor enough is enough and I will call in the morning cause I’m human and I don’t deserve not to be able twin are search

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    VICKI REEVES said...

    Joyce, what are you talking about? I’ve been doing Search and Win and nobody calls me names. I have problems getting credit for searching but NEVER have been called names. So sorry to hear your having problems. God Bless from a PCH player
    Vicki

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Vicki Reeves said...

I just don’t understand why I CAN’T ever win anything. I’m beginning to wonder if there are ever any winners. This is probably falling on deaf ears but I just had to vent

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    Janie Wrinkle said...

    Hey Vicki, I don’t know why you haven’t won anything yet, but I know that there are people out there that have won prizes. I myself have won $10 along time ago and just recently won a $5 gift card for amazon. It’s not much but it is something. I wish I could win a bigger amount of money cause I sure could use it right now, but it takes time. Just keep playing and play several of the games that pch has to offer, and on pch search don’t forget to look to the right of it after you hit the search button because sometimes there is another game you can play and that is where I won the gift card.

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Janie Wrinkle said...

I was playing pchlotto and it said I needed to download FLASH PLAYER, well I have the latest flash player installed on my PC and the slots game won’t let me continue in order to finish the game. I only had one more slots game to do before going to the casino game and now I won’t beable to finish it. Why does this keep happening? How can I finish my games and play pchlotto when it won’t let me continue with the game?

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    PCH Staff said...

    Hi Janie, we’re so sorry about this! In order for us to investigate the issues you’re encountering, we need to know more information. Please send us a message using our Ask Us page found here: http://pch.custhelp.com/app/ask so that we can look into this for you and include the following information:
    - Error/error message you’re receiving
    - Site you received it on
    - Date and time you received it
    - Device you’re using (desktop computer/laptop or mobile)
    - O.S. (Windows XP, Windows 7, Mac OS, iOS, Android, etc.)
    - Web browser (Mozilla Firefox, Internet Explorer 8, 9, 10, Chrome, etc.)
    - Any action you took to fix it (Rebooting your computer, clearing your cookies and cache, etc.) and the result (It worked, didn’t work, etc.)

    - Jussie W. at PCH

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VICKI REEVES said...

Janie,
Thank you for your response. I play every game that pch has daily and still haven’t won. I hope that you will one day win big as well as myself. God willing we will. My husband laughs at me everyday because I play all these games and enter every contest. I tell him eventually I will win something. I have quite buying things because the shipping is too expensive, but I do enter every day. Good luck everyone and God Bless
Vicki

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VICKI REEVES said...

STILL PLAYING EVRYDAY AND NO WINS. I FINALLY DECIDED TO ORDER SOMETHING AGAIN TO GIVE IT A TRY AND IT WAS ANOTHER WASTE. I BOUGHT THE SPLATTER SCREENS (NOT THE ONES WITH SCREEN BUT THE OTHER ONES) AND THE FIRST TIME I USED THEM AND WASHED THEM THEY TORN, SO JUST THREW THEM AWAY. IF I HAD TO SEND THEM BACK IT WOULD COST MORE THAN ITS WORTH. I AM SUCH A SUCKER FOR CONTINUEING TO TRY AND WIN BUT IT GIVES ME SOMETHING TO DO. ANYWAY GOOD LUCK EVERYONE AND GOD BLESS
VICKI

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Michelle Stevens said...

i got an email saying i won 1000.00 on lottery the 27th idk if this is a scam an idk how to verify it because the email was so vague an an had know subject matter just a form to view or download an a email to respond that takes me kno where the page is blank if this is true it would be a dream come true but there are so many scams an i dont want to give out my personal info to just anyone they were asking for it thank you

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Michelle Stevens said...

how do you find out if you are a winner i got a email saying i won 1000 from PCH idk if it is a scam or not

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Russell Mauer said...

HOW AM I EVER SUPPOSED TO COLLECT ANY WINNINGS WHEN YOU SAY I HAVE TO GET A CREDIT SCORE FIRST WHICH IS IMPOSSIBLE, THEY ASK QUESTIONS I HAVE NOWAY TO ANSWER?

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Ricardo Pina said...

for the last three days I cannot get pchlotto to work correctl. quick pic or summit. quick pic will only pic one number and thats it.

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VICKI REEVES said...

SOUNDS LIKE A SCAM TO ME

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VICKI REEVES said...

MY LAST POST WAS DIRECTED TO RUSSELL AND MICHELLE

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Daniel Mayes said...

Please cancel my subsrciption to consumers report magazine. I never ordered it in the first place. Thanks for your help!

*I also received a delinquency notice for #304470452292 but it has already been paid?

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millie wiggins said...

I do not have a computer can only do things on my phone and I keep getting things sent that says come back when you are on a computer I can’t do that I send everything by mail how can I get to mail only without messing up my chance of winning

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jackieemery said...

cancel my order and send my check back and do not send me anything else from publishersclearing house, I sent my payment with the order and you sent letter wanting more not happening I will report you if I don’t get my money back

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jackieemery said...

this is just another scam to get people to buy more junk from them I want my money back and will go to any links to get it

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herman karelin said...

Hello,When I looked at your special offers ,I put an item into the shopping cart,BUT I DID NOT PLACE AN ORDER,WHY DID YOU SEND THE ITEM AND WHY ARE YOU BILLING ME WHEN I DID NOT PLACE AN ORDER?

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Gregory Peck said...

I became a serious customer of PCH in the past year or so and
I am shocked at your tactics to squeeze money from customers.
I never ordered any towels or mugs, so when they arrived, I like
most, thought they were a gift, not taking time to examine it farther.
Here is your deceitful money.
Also; take me off your mailing list. I never want to see or hear
from “Publishers Clearing House” ever again. I’ll stay with Walmart.

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PHILIP DEED said...

add your comment here

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PHILIP DEED said...

HELLO IM HAVING PROBELMS UPDATING MY INFO CAN CUSTOMER SERVICE CALL ME AT 8604028119 THANKS

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Mary Taylor said...

I received an email stating that I has won 1,000,000 because my email was choosen on the 6th of Jan. I was wondering if there was such a drawing?

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Vicki Reeves said...

Mary Taylor, This is a scam. I received one also and i sent it directly to PCH’s scam notification e-mail (abuse@pch.com) I was told by them they DO NOT send e-mails like that. Hope this helps.

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owen guild said...

No matter what I try, I have not been able to play bingo for at least a year or more. I get bingoviewcontroller error

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James Kean said...

Im trying to pay a bill but its asking me for some kind of seal can you call me tomorrow I can give you my number

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dolores mccarthy said...

having trouble playing games slots etc wondering if its on your end ?

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Loretta Oliver said...

Twice I received letters stating that in 2 days I was to receive follow-up letters with my winning number and instruction to mail in the information. A picture of the second letter was included in the first letters, but a second letter was not delivered to me. What happened?

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Pat Frick said...

My order #01986902177 shows that I still owe for a taco shell form and a potato baker. I did not order a potato baker. I ordered the taco form only. I will pay for the taco form only.

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Winifred Gamble said...

How do I activate pch sweepstake#3080 for 04/30/2014? What is the declaration of deposit.I unable to find these search’s.

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Michael Newton said...

I have Not received this Item #304640495021 But it is marked
on my pay chart if it is a problem why its not mailed just
cancel it. my account #is
00076198043

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Joyce Crowl said...

I have been having trouble getting my tokens when I play pch games starting with the instant win games to the sweepstakes I have 2 sets of tokens a smaller amount and the right amount of tokens. When I play it gives me the small amount of tokens to get the right amount of tokens I have to go back home and then wait for it to load again which takes a lot of extra time. Please help me get it straightened out. Thank you!

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Dan Galliani said...

add your comment here

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Dan Galliani said...

I have been notified tha I may be an upcoming winner on April 30. I followed the instructions and hit the Respond button. As I continued I was constantly cut off, the screen went black. I COULD NOT CONTINUE !I
Is this one way PCH has of not allowing me to be a winner or is it some this more simple ?
Very frustrate, I am buying things from the site, and I THINK I’m close. Please respond.

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VICKI REEVES said...

Dan,
Good luck to you and everyone else that takes the time to dream big and enter PCH’s sweepstakes. I have been entering and buying for along time, my husband laughs at me everytime. I have stopped ordering as much as I use to because the shipping cost are outrageous, sometimes more than the product itself. Like I said GOOD LUCK to all and God Bless.

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Terri Gro said...

Mahjongg toy chest game not working!

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Ron Ford said...

This is my new email address. How do I change it with PCH

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