How To Contact PCH (Publishers Clearing House)!

How To Contact PCH

Hey PCH Fans!

Don’t you hate it when you have a question about something you just can’t seem to find the answer to? It’s the absolute worst! Here at PCH, we never want our fans to experience that, especially when it comes to questions about us! So we figured we’d answer some of your frequently asked questions right here on the blog. One of the most frequently asked questions we get is about how to contact PCH (Publishers Clearing House). Here is some helpful information to help you connect with us!

How to contact PCH by telephone:

-For General Questions call: 1-800-459-4724

-For Website/Technical Questions call: 1-800-476-4724

-Our hours of operation are Monday-Friday 8:30 AM- 8:30 PM

-The PCH hotline is closed during holidays!

How to contact PCH by email:

-Either login to your customer service account, or create a customer service account if you don’t already have one.

-To reach PCH by mail, simply write to us using the following address:

Publishers Clearing House
101 Winners Circle
Port Washington, NY 11050

-If you are contacting us about a sweepstakes scam that is misusing the PCH name, please call 1-800-392-4190, or login to our PCH customer service site. You know that PCH cares about your scam safety, so for more information, you can also contact us here at the blog.

If you have a question, PCH has an answer. Feel free to use any of these contact methods above to get in touch with our staff and have your questions answered.

Thanks for being a fan!

Christa P.
Creative Intern

P.S. Comment below if you have any questions you’d like answered!


Note: Your email address will not be displayed

Showing 57 Comments
Leticia Bibo said...

Leticia Bibo Said…
Good Morning PCH!!! Questions I use my cell phone,iPod for search on PCH,PCHSearch&Win,PCHlotto or I need only a Laptop, and computer for PCH see my search?

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Kanika Loeung said...

Index telephone contact by this blog, its very helpful! Thank you for your information.

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A.M. said...

What if a person’s state ID has expired, and then they win? Will they still get the prize?

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Tonya Parks said...

Good question @Leticia I was wondering that also. If you call in for the sweepstakes after the hours of business does the entry count.

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Stancio Butler said...

Why is my prize that I recently won at PCH.com which is a $10.00 Amazon Gift Code no longer change to $100,000.00 from Giveaway No. 2764 & why?

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Stancio Butler said...

How come I didn’t win $37,000,000.00 on June 30th just because someone else has already one $1,000,000.00 on June 30th & why?

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Stancio Butler said...

Is there going to be a new $1,000.00 local TV area winner on august 1st. next week & is there recently a local TV area prize alert at the PCH Search&Win website this past monday?

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David Faas said...

I have a license that I have to renew,I will get a yellow piece of paper after I pay a nominal fee,that is temporary until I receive the actual one sent to me in the mail..I better get busy on that or else?Moreover,I don’t drive but I keep it as an ID..Frankly,I’ve
been keeping myself busy with other things. Best regards,Mr.David Faas Duluth, Minnesota

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marilyn thomas said...

I’m always trying, But good morning for some reason I seem to be a good target for the scammers because they always try to get me.

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Sandra Boyd said...

I RECEIVED A LATE DUE BILL FOR SOMETHING I DID NOT ORDER… NOR HAVE RECEIVED SUCH A PRODUCT BY MAIL. HOW CAN THIS BE CHECKED AND CANCELLED? ALSO, I CANNOT ACCESS MY ACCOUNT TO CHECK FOR ORDERS AND CHARGES AND YOUR RECEIPT OF THE MONEY ORDERS i SENT FOR PRODUCTS ORDERED. I TRIED MANY TIMES, PLEASE MAKE SURE MY ACCOUNT IS ACTIVATED AND ACCESSABLE. h e l p

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    PCH Staff said...

    Hi Sandra, we’re so sorry about this! Please speak to a member of our Customer Service team so we may help you resolve this issue by calling our toll-free number 1-800-459-4724, Monday-Friday, 8:30am-8:30pm, EST (closed holidays).

    - Jussie W. at PCH

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Keeper of the Birds said...

thanks so much Christa for the information! i love that PCH is very conscientious about everyone’s safety too!

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susan varughese said...

thanks for the information on how we can contact you..this is useful..thank you so much.

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Bradley E said...

Is it possible to win more than the 5,000 a week giveaway onAug29?Can a number be drawn for multiple giveaways on this day?

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Michaela G. said...

Thank you Christa P., for that wonderful letter!!!

I do not have any questions at this point in time, but I just wanted to say “THANK YOU” for all that great information on how to contact PCH!!!

I just keep on entering and playing everyday in hopes that one day I will win SUPER MEGA BIG from PCH!!!

And again, GOOD LUCK to all that enter PCH!!!

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Jamie Sharb said...

I have called the number for general questions at Publishers Clearing House. I only had to wait less than 2 minutes & PCH customer service operator did everything they could to help me.I have also used the general number for PCH to put in an entry for the PCH Forever Prize every single day. The first time I called to enter the automated voice walked me through step by step how to enter over the phone. Now I call and it is easy as anything could possibly be. I have also asked PCH questions online & just like before my question was answered & they made me feel like my questions, concerns mattered.I think that is one reason why I have become such a big PCH Fan. Publishers Clearing House has always treated me with respect. And the way PCH Employees have spoken about their sweepstakes I knew they were all honest and their sweepstakes is all true. That made me even more excited because I might have my day of becoming a big winner of PCH Forever Prize or one of their many sweepstakes one day. All I have to do is enter every single day and its even completely free. I know there are many who play and enter but its all the luck of the draw. Thank you PCH Employees for all your help & respect.

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Terri Akins said...

question 1: i have a license from Va but now live in NC, will this be a problem if i should ever finally win (it’s valid)?
question 2: i will be in the hospital (130 miles away,but,same state) August 30 from having major spine surgery on the 26th; will y’all still try to find me if i win???

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    Stancio Butler said...

    answer 1: you recently have a license from Virginia but now you live in North Carolina, this will not be a problem anymore during our winnings of becoming new millionaires with $37,000,000.00 (it’s already valid)!

    answer 2: you already at the hospital (130 miles away from fairfax,virginia,but,same state which is north carolina) August 30th from you having major spine surgery on the 26th of August which was last year; but don’t worry, Nicole T. of PCH Lotto & her PCH representatives will find both of us during our winnings of becoming new millionaires with $37,000,000.00 on monday.

    Stancio Butler
    PCH Customer

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    Stancio Butler said...

    Hi Terri Akins,

    Please buy ten PowerBall lottery tickets with both five chances & Power Play at 7 Eleven for our own chance to win for tomorrow night’s PowerBall jackpot for just the two of us right now!!!

    Stancio Butler
    PCH Customer

    [REPLY TO THIS POST]
    Stancio Butler said...

    Good Morning Terri Akins,

    Please buy two more PowerBall lottery tickets with both five chances & Power Play at 7 Eleven for our own chance to win for tonight’s PowerBall jackpot for just the two of us right now!!!

    Stancio Butler
    PCH Customer

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    PCH Staff said...

    Hi Terri,

    Q1: No! This will not be a problem! Unless otherwise indicated in the Official Rules, our Giveaways are open to residents of the U.S. and Canada.

    Q2: The Prize Patrol will be on the road to deliver the $5,000 A Week “Forever” prize on August 29, 2013. If you’re a confirmed winner, no worries! The Prize Patrol will find you! =)

    Every new entry is a new chance to win so don’t lose hope!

    - Jussie W. at PCH

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Betsy Johnson said...

Today is a great day and even-better day will be at the end of August. I love to be surprised. Yea!!!!

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Keeper of the Birds said...

i was curious about some PCH statics. Actually i was wondering how many people that have won $10,000 or more, have continued playing and entering contests at PCH? Thanks and hope your enjoying the weekend….today is a bed, laptop, PCH day for me :) thank God I have PCH to look forward to everyday with my coffee…or at the end of a day that has been rough. Bless all Y’all for that PCH. Keeper

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    Stancio Butler said...

    Good Evening Keeper of the Birds,

    There are only 52 PCH SuperPrize winners from Giveaway No. 87 all the way to Giveaway No. 1830 who have recently won sometimes $10,000,000.00, sometimes $1,000,000.00, & sometimes those other PCH SuperPrize money prizes for the past 25 years of the Prize Patrol history, have just recently continued playing and entering contests at PCH just like myself even today. I recently just got Walt Disney Pictures’ Wreck-It Ralph which is a video game blockbuster movie on Disney DVD at Best Buy for my 38th birthday last weekend. I hope that you have a very nice evening, Keeper of the Birds!!!

    Stancio Butler
    PCH Customer

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Lynne Gang said...

Dave Sayers Pch PrizePatrol

This person contacted me on Facebook with a picture and told me that I had won one million and would be getting $5000 a week for life. They would be coming to present it to me on the 12th. In the meantime I had to get a green card and put 199.99 to register for my winnings which I would be reimbursed within 24 hours. I kept the conversation. Told him I checked on the PCH site and was told that this was not the procedure and that he was not supposed to contact me on a private timeline nor ask me for money to register to get my winnings. He said, ok, then he would just have to mark my prize as forfeited. It showed that he had contacted five other people that day as well. Nice while it lasted. You many call me at 716 628 5277.

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Robert Lapierre said...

If I were to win at PCH $5000 a week for life I know I would use my winnings for good . I plan to buy homes and renovate and make them into affordable housing for people that cannot afford their own place. They would be taken off of the street and be given a chance . And I would try to go back to school and get a better education. Plus Donate to help research for Auto Immune disease.

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frederick seabury said...

hey I think you guys are great and Id like to say thankyou from a 6 yr veteran thankyou from frederick.

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linda logsdon said...

I always enter pch lottery and have for years , I sometimes think this is a jok. I never see any winners , and I never win anything, im handicapped and I live on a fixed income and I get so excited thinking I n might win, and the way you word things you build everyones hope they are gonna win and not be poor any more. but it never happens. I think its a way to build a persons hope up just to get let down and its sad you do this to people like me and thousands of others. thank you

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    PCH Staff said...

    Hi Linda, over the years, Publishers Clearing House has awarded over $243 Million in prizes to people all over the United States and Canada. To see some of those winning moments, visit http://www.pchtv.com. Here is a local news station’s coverage of Michael Miller’s winning moment when the Prize Patrol awarded him the $5,000 A Week “Forever” prize on August 29, 2013: http://fox2now.com/2013/08/29/416235. PCH Sweepstakes winners are chosen at random, and each entry has the same chance of winning. You never know who will become the next BIG winner, so don’t lose hope!

    - Jussie W. at PCH

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Nattie Bedonie said...

Good Day PCH Staff

I have a question, I’m very confused about this August PCH Sweepstakes. You have announced that Michael Miller was the winner of the $5,000 A Week”Forever” prize, so I figured the sweepstake was over.
But I still receive emails for the sweepstake that was over, I wondered about that and one of the email stated that I would be forfeited if I don’t respond.
Is the Sweepstake still on are what? MY reason for not responding was that I though it was over!! Someone explain.

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    PCH Staff said...

    Hi Nattie, you’re referring to 2 different giveaways. The $5,000 A Week “Forever” prize was awarded to Michael Miller of Moro, IL on August 29, 2013. The emails you’re referring to are about the $5,000 A Week For Life sweepstakes, which is different from the “Forever” sweepstakes. Sorry for the confusion!

    - Jussie W. at PCH

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kerri fee said...

When I respond to the letters that say “act now or forfeit winning”, when I press button to enter or respond, it tells me to come back later on a desk top computer. I don’t have a desk top and use my cell for my entries. Are my entries not qualified because I cannot afford a laptop or desktop computer? If I ever win, I will have both. Am I wasting my time now?

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    PCH Staff said...

    Hi Kerri, the email message that you received is referring only to the entry opportunity contained in that email. All of your other timely entries are valid and will remain valid even if you don’t respond to the email. This email is simply offering you another winning opportunity.

    - Jussie W. at PCH

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Gary Griffin said...

PLEASE REMOVE MY NAME AND ADDRESS FROM ANY AND ALL PCH E-MAILS–I CANNOT USE MY COMPUTER FROM ALL THE POP UPS I GET AS ADS

THANK YOU

I DO NOT WANT TO CONTACTED BY YOU OR RECEIVE AND GAME OFFERS

THANK YOU

[REPLY TO THIS POST]
    PCH Staff said...

    Hi Gary, we will be happy to assist you with your request to remove your name and address from our mailing list.  Our mailings are prepared in advance; therefore you may receive a mailing or two during the next 6 to 8 weeks.  Please go to http://pch.custhelp.com/app/ask and provide us with all name and address variations under which you are receiving our mailings.  We will process your request promptly!

    If you would like to unsubscribe from our emails, please go to http://sb.pch.com/partnermail/unsub-leads.aspx?v=20061190&tc=202NC2 to Unsubscribe. Just follow the instructions on our Unsubscribe Request page. Please note you may continue to receive emails while your request is being processed. Please notify us if our emails do not stop after more than 10 business days. If you receive our emails to more than one email address, please be sure to process an Unsubscribe request for each one.

    - Jussie W. at PCH

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maivy castillo said...

me llego una promocion de pch en el bill de dish y gane un jackpot de 25,000.00 pero no se como comunicarme con ustedes ni q hacer

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jeffery dawson said...

To whom it may concern. I used to live in newportnews va but I moved to providence r.I. a couple of weeks ago, I’ve been with pch for years, this is my new address I have the same email address. Thank you

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    PCH Staff said...

    Hi Jeffery, You can change your address at any time by signing in at PCH.com and clicking on “My Account” at the top left corner of your screen. After going to My Account, click on the My Info tab and you will be able to update your name or address in a secure manner.

    -Jussie @ PCH

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cindy thurmond said...

why do I keep rfeceiving orders when I have not requested them? this is the second item you are sending me that I did not order in the last two weeks whats going on

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cindy thurmond said...

i have received two orders from publishers in the last two weeks I did not order them and I am tired of trying to fix this problem why do you keep sending me meerchandise I did not order

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cindy thurmond said...

why do you keep sending me items I did not order. I have not ordered anything in the last two weeks you say I orderd two separate products and I am frustrated that when I called you can not seem to do anything about it

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Marian Mihalcik said...

I get this message and cannot open your entries on some of you “Open Immediately emails” and I can’t answer them so you don’t know I did answer:
Your browser sent a request that this server could not understand.
Size of a request header field exceeds server limit.

Cookie: __atuvc=24%7C40%2C30%7C41%2C27%7C42%2C24%7C43%2C45%7C44; _chartbeat2=84p9hid48ldwddbd.1377448391520.1383318636340.1100001100111111; __utma=178088883.552981374.1377575866.1380421640.1381335171.5; __utmz=178088883.1379969444.3.3.utmcsr=ads.adap.tv|utmccn=(referral)|utmcmd=referral|utmcct=/c/companion; _chartbeat_uuniq=1; SS_ARE_Override.traceLevel=WARN; acudeoSession.=%7B%22adIndex%22%3A1%2C%22time%22%3A1381335168443%7D; __utma=102336542.332470014.1377447091.1383572801.1383598338.249; __utmv=102336542.|1=AccountType=existinguser-slots=1^2=ScoreGroup=G4=1^3=RegistrantAge=83=1^4=RegistrantGender=f=1^8=GMT=91DE4A1B-295C-4DAA-9B83-A2AC0C227F8C=1; _tourney_lb_settings=”{\”sortBy\”:0,\”when\”:0,\”who\”:0}”; MEE=gmt%3d91de4a1b-295c-4daa-9b83-a2ac0c227f8c%5bts%3d2013-09-17T00%3a00%3a00%26mailid%3d13P39002%7cts%3d2013-09-18T00%3a00%3a00%26mailid%3d13P39013%7cts%3d2013-09-21T00%3a00%3a00%26mailid%3d13P39016%7cts%3d2013-09-24T00%3a00%3a00%26mailid%3d13P40018%7cts%3d2013-09-25T00%3a00%3a00%26mailid%3d13P40017%7cts%3d2013-10-01T10%3a48%3a58%26mailid%3d13P41002%7cts%3d2013-10-05T10%3a58%3a47%26mailid%3d13P41006%7cts%3d2013-10-08T19%3a45%3a48%26mailid%3d13P42013%7cts%3d2013-10-09T12%3a03%3a23%26mailid%3d13P42017%7cts%3d2013-10-12T22%3a13%3a24%26mailid%3d13P42006%7cts%3d2013-10-16T00%3a21%3a52%26mailid%3d13P43002%7cts%3d2013-10-17T09%3a30%3a48%26mailid%3d13P43011%7cts%3d2013-10-19T09%3a06%3a31%26mailid%3d13P43019%7cts%3d2013-10-22T10%3a32%3a20%26mailid%3d13P44014%7cts%3d2013-10-23T20%3a54%3a47%26mailid%3d13P44016%7cts%3d2013-10-26T11%3a23%3a14%26mailid%3d13P44022%7cts%3d2013-10-29T23%3a25%3a19%26mailid%3d13P45013%7cts%3d2013-10-30T18%3a48%3a02%26mailid%3d13P45027%7cts%3d2013-11-02T19%3a10%3a14%26mailid%3d13P45006; ME=gmt%3d91de4a1b-295c-4daa-9b83-a2ac0c227f8c%5bopid%3d4098%26oid%3d3388%26pid%3d11%26ts%3d2013-09-17T11%3a47%3a19%7copid%3d4098%26oid%3d3388%26pid%3d11%26ts%3d2013-09-17T11%3a47%3a32%7copid%3d4094%26oid%3d3384%26pid%3d12%26ts%3d2013-09-18T11%3a30%3a25%7copid%3d4098%26oid%3d3388%26pid%3d10%26ts%3d2013-09-18T11%3a30%3a25%7copid%3d4143%26oid%3d3463%26pid%3d11%26ts%3d2013-09-24T18%3a04%3a46%7copid%3d4143%26oid%3d3463%26pid%3d11%26ts%3d2013-09-25T13%3a05%3a55%7copid%3d4145%26oid%3d3464%26pid%3d11%26ts%3d2013-09-25T13%3a06%3a15%7copid%3d4110%26oid%3d3400%26pid%3d1%26ts%3d2013-09-28T21%3a47%3a36%7csid%3ddf1c8044-082a-4d85-9f96-08a4f5c13848%26opid%3d4127%26oid%3d3446%26pid%3d1%26ts%3d2013-09-28T21%3a47%3a58%7copid%3d4094%26oid%3d3384%26pid%3d12%26ts%3d2013-10-02T12%3a15%3a09%7copid%3d4098%26oid%3d3388%26pid%3d10%26ts%3d2013-10-02T12%3a15%3a09%7copid%3d4099%26oid%3d3389%26pid%3d15%26ts%3d2013-10-02T12%3a15%3a20%7csid%3da60f8230-9dee-43f9-a61b-af3f688f711e%26opid%3d4088%26oid%3d3380%26pid%3d15%26ts%3d2013-10-02T12%3a15%3a20%7csid%3db7046fbe-7a14-4316-a9e1-bd03b2eb8492%26opid%3d4159%26oid%3d3483%26pid%3d15%26ts%3d2013-10-02T12%3a15%3a55%7csid%3dfa968daf-fcbd-453d-9d40-7ea2c5152449%26opid%3d4158%26oid%3d3482%26pid%3d15%26ts%3d2013-10-02T12%3a15%3a55%7csid%3d284d0130-6cae-4c0e-9103-c9e2f7c9d173%26opid%3d4125%26oid%3d3444%26pid%3d3%26ts%3d2013-10-04T10%3a27%3a07%7csid%3d0bd36840-21ad-4db7-977f-9e53e0257211%26opid%3d4193%26oid%3d3522%26pid%3d2%26ts%3d2013-10-09T12%3a00%3a55%7csid%3d5b117f92-b349-44b6-bd0e-c79f04901bd2%26opid%3d4132%26oid%3d3395%26pid%3d2%26ts%3d2013-10-09T12%3a01%3a59%7copid%3d4145%26oid%3d3464%26pid%3d11%26ts%3d2013-10-09T12%3a02%3a38%7copid%3d4143%26oid%3d3463%26pid%3d11%26ts%3d2013-10-09T12%3a02%3a48%7copid%3d4113%26oid%3d3403%26pid%3d3%26ts%3d2013-10-11T11%3a45%3a50%7csid%3d2111abbf-1d96-4f1a-8136-ab6295a0f3b7%26opid%3d4098%26oid%3d3388%26pid%3d11%26ts%3d2013-10-12T22%3a13%3a14%7copid%3d4099%26oid%3d3389%26pid%3d15%26ts%3d2013-10-12T22%3a13%3a25%7csid%3d6e20fb56-1710-4fcd-802a-008aaac96dfb%26opid%3d4184%26oid%3d3515%26pid%3d1%26ts%3d2013-10-16T11%3a08%3a33%7csid%3dec54ad47-8aeb-465c-95bd-60e9c9c0608c%26o

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anna hendrix said...

love the post.

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Carole Chisholm said...

I’ve been playing since August, why I haven’t won anything in the games I play every day? I’ve been playing the pch instant win games and haven’t won yet, is this a scam? am I wasting my time daily playing these games?

[REPLY TO THIS POST]
Eddie Davis said...

I have tried several times to change my address but it keeps saying my address is invalid but I can pull up my address on google & it gives me an exact description of my house & property. How can I have an invalid address???

[REPLY TO THIS POST]
sarah plummer said...

I have been playing your games for quite some time. Recently, I have been having trouble. This morning got notice where I had not played two games. Everytime I would try, I would only get so far and was told that there is technical difficulties to try back later. Would try again and get the same response. Can’t complete until this is resolved.

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JULIE said...

i thought the winner was 2 B announced November 26th(tuesday)2013 ?? WHAT HAPPENED THAT DID NOT HAPPEN,I’DE LOVE 2 KNOW !!!

[REPLY TO THIS POST]
Carol Wahner said...

Why do I have to search to enter for your Drawings I don’t have that much to search for

[REPLY TO THIS POST]
Ron Ball said...

How do I remain with an opportunity to win without getting 2-4 e-mails from PCH EVREY SINGLE DAY ??

[REPLY TO THIS POST]
Dawn Richards said...

Dear PCH back in Nov. I ordered the Creation Station for my daughter, I received it as promissed. but lastnight I noticed in my E mail that you where sending out 2 more of them. I did not order 3 i only order 1 Please don’t send the other 2 I did not order them and don’t need them. Thank you Dawn Richards

[REPLY TO THIS POST]
Shirley Wright said...

I finally got my laptop working. I had no idea what games I play are PCH or otherwise. I was asked for my password to have Vegas World check my account. I have so many passwords that I started using a few and immediately my account was frozen. I was told to change my password and to remember the same password is used for all divisions of PCH. Had I known it was PCH they wanted I could have eliminated this problem. I do not want to change my password. Can’t it just be reset to my original one?

[REPLY TO THIS POST]
Douglas Felch said...

Just a couple of days few I recieved notice to search to activate chance finalize, then few days later final to activate etc etc. I am pretty sure I am registered a half dozen or more times. Can’t you varify that one has completed min and furture search gives you added chance. Also be nice if you would let one know what wins one is eligible and when they take place. Final this final that never seems to take place.

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office depot coupons for april 2013 said...

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[REPLY TO THIS POST]
Thomas Owens said...

I personally don’t have the time to look at PCH and Publishers Clearing House entries. If your the same company, just send one of them to me and drop the other. If your not the same company, then how are we to know who is who? Thank you
Thomas Owens

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