How Do I Clear My Cache And Cookies?

 

How to clear cache and cookies

 

Have any of the following ever happened to you while browsing the web?  Trouble signing into one of our Publishers Clearing House websites? A page that won’t load? An error message? These minor problems can usually be remedied by clearing your computer’s cache and cookies.  If you’re wondering – how do I clear my cache and cookies? — I’m going to show you how!

First, What Are Cache And Cookies?

When you surf the web, your browser automatically stores various images and files in cache so when you return to a particular page or site, it will download faster. And, faster’s better, right? Well, yes. But sometimes this storing of information in the cache means you might not be seeing the most recent page version. Don’t worry — you can easily fix this.

Cookies are small text files that web sites like PCH.com use to store your preferences and personalize your web pages.  Meaning you don’t have to log onto your favorite PCH site every time you visit. But sometimes a cookie is no longer valid, which means you might see an error message. That’s ok. You can fix this easily too. Just follow the steps below.

How Do I Clear My Cache And Cookies?

Clearing your cache and cookies works differently in every internet browser. These instructions are for Internet Explorer 9, 10 or 11. We also have instructions if you’re using a different web browser.

• Open your browser and press Ctrl+Shift+Delete keys on your keyboard at the same time to open the “Delete Browsing History” window.

• In the window that appears, place a checkmark to the left of “Temporary Internet Files” and “Cookies”. You will also need to remove the checkmarks from all of the other boxes.

• Click the “Delete” button.

• Now restart your browser and continue to search the web. It is important that you close out of all open windows for this to apply.

Clearing your cache and cookies takes only a few minutes and should fix most problems you might encounter. If you should require further assistance, please reach out to our Publishers Clearing House customer service team.

And before you go, let us know if you found this blog helpful in the comments section below. Why not share it with friends and family who might benefit too?

Happy browsing!

Elaina R.
PCH Online Creative

P.S. As you heard here yesterday, our first-ever EXCLUSIVE Cash Extravaganza is now ON at pch.com!

 


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Showing 42 Comments
Leticia Bibo said...

Leticia Bibo Said…
I would love to win this Cash Extravaganza but I don’t have any chance to won I say that because I been played every single day nothing come out.

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Kanika Loeung said...

Great blog that I’d like to learn about. I used to have question to my daughter last week. Thank blog I will try to follow your instructions.

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Yolanda Little said...

Great tip!!

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quitta said...

I found this very helpful. It’s a way of reminding me to clear my computer cookies :)

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Gail Timm said...

This is nice to find out how to change your cache & cookies. This is find for a PC but this isn’t the case for a Mac. Here’s hoping that I will win the $1 Million Dollar Sweepstakes so that I can get a NEWER Mac.

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patrice pope said...

Thank you for all that you guys do you guys b blessed from my family to yours

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robin dausey said...

Thank you for all your tips and it would be so awesome to win someday!!!!

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DeLayne Perry said...

Hi Elaina and thanks for such helpful info. I struggled for so long trying to figure out what the heck was happening with my PC. I learn everything by trial and error ..grrrrr! I had to contact Chrome to teach me how to clear the cookies and cache.

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ak907 said...

I’m lost on this and can’t play???

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ak907 said...

I’m using a Galaxy 4???

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Natalie Bostelman said...

This is a MUST BOOKMARK! Good luck everyone!

Natalie Bostelman
2008 SuperPrize Winner
PCH Goodwill Ambassador

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Kim Goacher said...

Good advice. I’ve had to clear mine before so I could play.

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David Faas said...

Thanks for the tip #PCH Now Please,Show me the Money because I Want to #Win to become the next #PCHMillionaire means a lot to Me!!!

And to travel to the #BigApple to See the #PCHHQ & New York City in all its Glory.

With Regards,Mr.David Faas Duluth,Minnesota

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Stancio Hassan Butler said...

My ongoing entries didn’t go through my email yahoo address????

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Stancio Hassan Butler said...

I’m been using this PowerSpec computer since 2009????

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Mrs. A.T. said...

Hi! On this blog I see Normal
0

false
false
false

EN-US
X-NONE
X-NONE

/* Style Definitions */
table.MsoNormalTable
{mso-style-name:”Table Normal”;
mso-tstyle-rowband-size:0;
mso-tstyle-colband-size:0;
mso-style-noshow:yes;
mso-style-priority:99;
mso-style-qformat:yes;
mso-style-parent:””;
mso-padding-alt:0in 5.4pt 0in 5.4pt;
mso-para-margin-top:0in;
mso-para-margin-right:0in;
mso-para-margin-bottom:10.0pt;
mso-para-margin-left:0in;
line-height:115%;
mso-pagination:widow-orphan;
font-size:11.0pt;
font-family:”Calibri”,”sans-serif”;
mso-ascii-font-family:Calibri;
mso-ascii-theme-font:minor-latin;
mso-fareast-font-family:”Times New Roman”;
mso-fareast-theme-font:minor-fareast;
mso-hansi-font-family:Calibri;
mso-hansi-theme-font:minor-latin;
mso-bidi-font-family:”Times New Roman”;
mso-bidi-theme-font:minor-bidi;}

What is my computer doing!!!

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Natasha Davis said...

Good Morning Elaina , and thanks for the blog. If I ever have any problems I will be sure to use the tips you provided. As for the amazing Extravaganza sweeps it sounds so good and I would love to win. I am making sure I get all the entries in. Thanks a million…. woohoo Good luck all ….in it to win it and I am never giving up…=) #Future#family#forever =)

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Milana Joyner said...

This was a very helpful tip that people need to know. I actually do this at least once a week since I spend so much time on the computer (working on PCH entries :)
Thank you!

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Nettie Jenkins said...

Thank You Thank You Thank You ….And Thank You

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eyvonne kerns said...

Thank you

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jonathan upton said...

add your comment here

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Mrs. A.T. said...

Hi, I came back to see if someone commented on what I saw on the blog, but all that was gone. Maybe my computer just had a brain cramp…

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LOIS slater said...

I laid back .and smile because I. Believe in my heart that I can win!!!!!!!!!!

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Deb MarFan said...

Thanks, I didn’t know they had this help site. My computer is so slow, it is an old one without any sound. I had to download Google Chrome which I never liked and I don’t like Firefox that much either. I liked Internet Explorer but for some reason they say it is no longer going to be supported. I am technically challenged. I taught myself how to clear the cookies on chrome to help speed the computer up a bit, however I did not know that you can clear your flash player. I am going to try it. Thanks Again … :)

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Svetlana Mitchell said...

Thank you for advise!

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jn said...

Seaching .. thanks

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susan varughese said...

love the tip. Thank you so much.

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Stancio Hassan Butler said...

My famous Prize Patrol crew didn’t surprise me & award me with a prize in person besides my front door back on Tuesday, December 19th, 2006.

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Stancio Hassan Butler said...

My own token score stuck at just 42 points right now.

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Anita Bizzell said...

Thank you. I’ll use the information.

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Michaela G. said...

Thank you Elaina R., and yes this is really great information!!! I know I need to do this once and awhile to help my computer and to make sure I can enter everyday at PCH!!!

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Tosha Guillory said...

Please reserve my extravaganza prize!

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Stancio Hassan Butler said...

Hi Elaina R., Good Morning! As Tosha Guillory said at 12:27AM, Please reserve my $25,000.00 Cash Extravaganza prize by this morning! (((I’M SO EXCITED!))) (((SMILE)))

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Stancio Hassan Butler said...

Elaina R., Please reserve my $25,000.00 Cash Extravaganza prize by this afternoon too!

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k frye said...

every time i log on to play pch games i am told technical difficulties please come back and try again later Whats going on guyssss i am upset because i need all the entry’s i can get we have one more month left until the big prize! fix it P.C.H!!!

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Sharon Reese said...

I was so busy searching…now I have time to looked into cache and cookies. I clicked exactly what pch says “How do I clear my cache and cookies?” I followed their instructions and found in my Tools and click internet options etc. When I finished delete it. They let me know that….It says “Internet Explorer has finished deleting the selected browsing history.” Thank you very much for the instructions. I appreciated it. :-)

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Stancio Butler said...

Elaina, Please let the computer select me as a $15,000.00 extravaganza grand prize winner by tomorrow this time around.

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