Archive for the ‘Behind the Scenes at PCH’ Category

Motivational Monday: How Winning Could Help YOU Make A Difference!

Motivational Monday is here again! Time sure does fly. Last week we visited with some of our past winners to see how their big prizes had changed their lives for the better. I hope it was very inspirational for all of you, and fun to read.  Isn’t it fascinating to see how winning a big prize can give anyone the money, freedom and opportunity to enjoy all that life has to offer? Whether that means a new home, a new car, travels far and wide, or taking up a hobby they’ve longed to pursue, the possibilities can be endless!

But this blog is all about how you could change other people’s lives, too, once you finally had the money to do it. Sure, we all wish we could make someone else’s life easier when we see that he or she is struggling. It’s not easy to just stand by helplessly, when we know we could help them, if only we had the money.

Now I want to share some stories from our PCH Sweepstakes winners to show you just how much of a difference they’ve been able to make, not just in their own lives, but in other people’s lives, too!

LeRoy Faulks PCH Winner

Leroy Faulks, Sr. comes to mind immediately. He won our Mega Prize of $1 Million All At Once PLUS $5,000 A Week For Life! He likes to say, “I’m set for life” and is able to take lots of pleasure cruises now with his sweet wife Cecilia (who was volunteering at a local soup kitchen when the Prize Patrol arrived with his Big Check!)  He’s so happy to report: “We donate money all the time. We give to St. JudeSickle Cell Anemia foundations, the American Cancer Society, churches, our local soup kitchen. In fact, last year we were visiting a youth program in Jacksonville, and we loved what they were doing so much we gave them $500.00 on the spot. It was just such a good feeling to be able to help spontaneously like that.” They also financially assist family members when they need it. And with 8 grandchildren and 8 more great-grandchildren, that certainly adds up!

I think we all dream about saving enough to help out our children after we’re gone. That’s just what happened in one day to Tamar Howard when she won our $5,000 A Week “Forever” Prize!

Tamar Howard PCH Winner

Her lucky windfall not only gives her weekly checks of $5,000 each, but she got to choose a beneficiary to receive $5,000 weekly checks after that! In this case, Tamar chose her eldest daughter, who will be attending college in the near future.  This is one huge prize that truly keeps on giving! In fact, she says  “The first two things I thought about doing were buying a house and then helping my three daughters with college tuition.” We’re sure that she and her family will be well taken care of now and in the future!

Gerard Rivera PCH Winner

What about Philadelphia winner Gerard Rivera? He won $1.25 Million through PCHLotto.  Gerard’s life’s mission had always been to help others, and he had been employed as a health aid worker. But an illness forced him to take a leave of absence, and his financial situation was grim. His big win couldn’t have come at a better time! He moved to Florida and says,  “I wanted to be really smart with my money. I didn’t go on any crazy vacations. I started my own company and bought an apartment building. That’s where I live, and I work on taking care of my tenants. Things are so much better now!” Helping others is still a big part of his life and he hopes that others will be blessed like him. He hopes to see the Prize Patrol again, but this time “I’d love for them to come to my apartment building and give a big prize to one of my tenants.”

What about you? Would you help others if you won a BIG prize from Publishers Clearing House? Is there someone in your life who needs a helping hand? Or do you have a favorite charity in mind? Let us know in the comments section below.

Jane M.
PCH Creative Dept.

P.S. Don’t forget to enter every chance you get to win our incredible SuperPrize Event coming in just a few weeks.  Don’t miss any chance to go for our “Double The Cash” $10,000.00 A Week For Life prize – remember, that’s DOUBLE our standard weekly prize. This Special Early Look Prize Event is happening THIS December, so be sure to get in as many entries as you can. Remember, we’ll definitely award a $1 Million prize in a second chance drawing on 12/30/15 if there’s no match to the winning number.

Hear What Fans Are Saying About Our Special Early Look!

Greetings, fans and friends,

Lately, PCH has made several very fortunate people winners of $1,000,000.00 during a “Special Early Look” prize event – like our latest SuperPrize winner, Desiree Scudder, or our other recent millionaires, Robb Gonzales and Boris Clinton!

PCH Special Early Look Winners

Here at Publishers Clearing House, we LOVE “Special Early Look” drawings because they mean that we can award MORE life-changing SuperPrizes to MORE lucky people! Instead of awarding no prize if there’s no match to the winning number (like some state lotteries do), these drawings allow us to award a second chance prize of $1 Million Dollars, instead! Hey, there’s nothing wrong with that, right? And we’re so happy that you fans seem to agree!

In fact, here’s what some of you have been saying about our “Special Early Looks”:

Pamela K. thinks a “Special Early Look” is a terrific idea. “What a great opportunity for a second chance drawing,” she says. “You can still become a winner. Best of all, it’s FREE! You don’t have to pay anything and there are more opportunities to win.”

“Keep on making those ‘early looks,’” says Lisa B. “We all want more chances to win big!”

Karen S. says, “Thanks, PCH, for the second chance. Life is full of second chances … that’s a positive. In it to win it … ONE MILLION DOLLARS … now that’s a great second chance!”

And Shantella B. believes that a “Special Early Look” drawing is a very special opportunity. She says, “At least someone can still win and be happy. PCH is beyond amazing!” Shantella adds that whether she wins or not, she’ll still play PCHgames because they’re so much fun!

As you know, we will be taking a Special Early Look for a SuperPrize winner from Giveaway No. 4900 later this month. Will our December 30th SuperPrize winner win $10,000 A Week For Life? Or will he or she win $1,000,000 in our Second Chance Drawing? Only time will tell, but either way, make sure you enter today! After all, someone’s got to win, and goodness knows, it could be YOU!

Good Luck!

Debbie K.
PCH Creative

P.S. Comment below what YOU think of our Special Early Look prize events!

Other blogs you may like:
Special Early Look Results For Our August 31st Prize Award
Why Does PCH Take A “Special Early Look”?
Breaking News! October 23rd Special Early Look Results Are In!

Do YOU Want To Join Lucky The Big Check in the Winners Hall of Fame?

Hi everyone,

Everyone’s favorite PCH Big Check, Lucky, is back and he’s starring in a brand-new video that’s an absolute must-see!

As you know, we’ve had SO many winners over the years, and our Winners Hall of Fame just keeps growing and growing! Well in this video, Lucky fondly looks back on some of his favorites, including when he changed the lives of Doris Gray, Joseph Beane, and Penny Pompa to name a few!

It’s just too good to miss, so check it out for yourself right now!


Awwww, wasn’t that sweet? I couldn’t agree more with Lucky – it’s amazing to think we’ve given away SO MUCH MONEY over the years, and we’ve really made so many dreams come true.

Well, I’m happy to say that we’re not stopping anytime soon, and we absolutely can’t wait to find out who’s next. Remember, our $10,000.00 A Week For Life “Special Early Look” prize event is coming up in just WEEKS, and if you want YOUR picture to be hanging in the PCH Winners Hall of Fame, please comment below to let us know. And of course, be sure to enter every chance you get!

Amanda C.
PCH Creative

Introducing Our New PCH Customer Service Live Chat!

In this day and age, everyone wants information FAST. Our smart phones, computers, laptops and tablets have put the world at our fingertips with incredible speed and 24/7 access.

Our PCH Customer Service representatives totally understand that, and they’re working hard to make sure you can access any information you need day or night. If you haven’t already checked out our new and improved Customer Service FAQ (Frequently Asked Questions) site, you can click right here to find a wealth of information designed to answer some of the questions we hear most often.

But what about any other questions you may have? You might have a technical question, and need some step-by-step directions to follow (plus some “hand holding” along the way)! Or maybe your game froze, and you want to get back to playing immediately! You could be having trouble just logging on, or you have a more specific question about your account and need an answer right away.

That’s why we’ve come up with a brand new solution. Introducing LIVE CHAT. You can now “talk” to us in real time!  Get instant answers by having a one-to-one “conversation” with a PCH Customer Service representative! They’re standing by to help answer any questions you may have at that very moment!

Just go to the FAQ page and you’ll see “Live Chat” at the top of the page.

PCH Customer Service Live Chat_1


Click on “Live Chat” and you’ll see a page that looks like this:

PCH Customer Service Live Chat_2.jpg


Just fill in the required fields with your information and select a “Reason for Contacting Us” to get started.

PCH Customer Service Live Chat_2

By selecting a specific subject matter, you’ll be assured of reaching the Customer Service Representative best suited to answering your question. Enter your question in the “How Can We Help?” box and you’ll be on your way!

I’ll show you a sample of a live chat to give you an idea about how easy, and how helpful, it can be:

PCH Cust Service Live Chat

It’s best to start a live chat from the specific website you have a question about. Just click the top of the FAQ page for, PCHSearch&Win, PCHgames, PCHlotto, or PCH APPS. Then click on the “Live Chat” button at the top of that website’s page. You’ll notice that this conversation was started under the PCH APPS Site. The customer has entered a question about his game freezing up on the PCH Play&Win app.

PCH Customer Service Live Chat 5

The Customer Service Representative has referred the customer to a helpful website that can give him the answers he needs.

PCH Customer Service Live Chat

Here you can see the problem has been resolved. How convenient!

Live Chat is also mobile friendly and is available on the PCH mobile app for iPhone or Android.

PCH Live Chat is available from 8:30 am to 8:30 pm ET weekdays and from 9:00 am to 5:00 pm on weekends. If you have any questions, be sure to check it out! There’s nothing like getting up close and personal with a one-on-one chat! And don’t forget to let us know what you think of our new Live Chat feature in the comments section below.

Jane M.
PCH Creative Dept.

Other blogs you might enjoy:
Got A Question For PCH? Need To Contact Us? Check Out Our New FAQ Page!
Publishers Clearing House Complaint Resolution at Your Service


Greetings everyone … and Happy Thanksgiving!

Happy Thanksgiving from PCH


Today, all of us at Publishers Clearing House have SO much to be thankful for. Our families, friends, freedoms (and of course, all the good food!)

But on this special day, we just wanted to take the opportunity to remind all of you how thankful we are for YOU – our fans, our friends, our PCH family. We love and appreciate each and every one of you, and thank you for that wonderful “winning” spirit you show us all year round!

So from our “house” to yours, we wish you all a fun and festive Thanksgiving!

Happy Thanksgiving Danielle Lam Deborah Holland


The PCH Blog Team

P.S. What are YOU thankful for this year? Comment below and let us know!

Meet Howie, Publishers Clearing House’s Good News Guy

Howie Publishers Clearing House

Most days it seems like you can’t turn on your TV without being overwhelmed by bad news: murder, mayhem, civil unrest, interstate pile-ups, storms, scandals, natural disasters, international turmoil, financial woes. Yikes!!

Well, maybe you should change your viewing habits and discover some good news.
Meet Howie, our prize-witness good-news-caster.  Well, some of you have “met” him before – you’ve probably seen him in our Howie Helps video series. He’s helped answer some of your most frequently asked questions like “How Are Publishers Clearing House Winners Selected?”, “What’s The Secret To Winning?”, “What To Search For On PCHSearch&Win” and “What Happens If The Prize Patrol Comes And You’re Not Home?” Now you can see why we call our video series “Howie Helps,” right?

Howie is full of helpful advice, some of which could lead you to really good news – like your winning a Big Check in the Publishers Clearing House Sweepstakes!

How come Howie is the guy to watch?

Because he’s been on many Prize Patrol surprise visits to PCH Sweepstakes winners’ homes as we deliver prizes worth thousands, even millions of dollars.  He’s been there at the “winning moment” capturing the excitement, the thrill, the speechlessness, the wobbly legs, the tears, and personally interacting with these lucky folks.  He’s seen the positive attitude all these winners have in common, their dedication to entering our sweepstakes every chance they get.  That’s why you can trust him when he urges you to “Never give up” and “Never stop believing that you can win.”

So, if you want to win, we encourage you take Howie’s advice and enter the Publishers Clearing House Sweepstakes — today and every day.

You may be the next person that the Prize Patrol surprises with a Big Check.  You might even meet Howie in person.

Wishing you the best of luck!

Dave Sayer
PCH Prize Patrol Ambassador

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