Get To Know PCH’s Executive Vice President, Deborah Holland!

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Hey PCH Fans!

I want to take this opportunity to introduce you to a very special person in the Publishers Clearing House family: PCH’s Executive Vice President, Deborah Holland! Deborah has been working with PCH for an inspiring 34 years, giving her a front row seat to watch the company change and improve before her very eyes. It has been her life’s work, with the help of her colleagues, to transform Publishers Clearing House from a single channel, single product line direct marketer to a multi-channel provider of digital play and win entertainmentand marketer of consumer products. Recently, we were lucky enough to ask Deborah some questions about her time at PCH, and I can’t wait to share her answers with all of you.

Question: What is a typical day like for you as Executive Vice President?

Deborah: Each day starts off with checking emails and posting on my Deborah Holland Fan Page on Facebook . I love to hear from fans, they brighten my day! Next, I plan out the day to accomplish what needs to be done: go to meetings, review reports, make progress on various projects. Throughout the day, people come to my office to discuss issues, ask my opinion on open items, and ask for ideas on solving problems and ask for approvals. I attend A LOT of meetings, so sometimes it’s challenging to find blocks of uninterrupted time to work on reports or creative projects. Often, I stay long after 5 pm to complete my work when it’s “quiet”. Before leaving the office each evening, I check the next day’s calendar to make sure I’ll be prepared for whatever’s coming up on tomorrow’s schedule.

Question: I see you’ve been at PCH for 34 years, can you describe how the company has grown and adapted since you first started?

Deborah: The biggest change has been technology and all it has enabled us to do.  Thirty-four years ago we did not have personal computers, email or voice-mail.  Memos and reports had to be typed and mailed or hand-delivered.  Phones were answered by secretaries and messages written on “While You Were Out” slips.  PCH sent out promotional mailings and that was our primary method of contact with customers.  The communication was slower because it was limited by the speed of the mail.  Today, everything’s faster and more immediate with computers.  We can offer lots of winning opportunities online and people can win instantly.  Through social media channels like Facebook, blogs and Twitter, we can have virtual conversations with our customers and receive instant feedback. The PCH promotions and winning opportunities have always been entertaining, but with today’s technology we can offer so much more variety with our network of online play and win sites. Also, customers can “get to know” us better by interacting with us in social media.

Question: In your view, what are some of the most important milestones that the company has experienced?

Deborah:

-The beginning of TV advertising

-The founding of the Prize Patrol to surprise winners in person at their doorstep

-The awarding of our first $10 Million prize

-The introduction of merchandise in addition to magazines

-The advent of the Internet and PCH online communications

-The awarding of our first “Win For Life” prize and our first “Win “Forever” prize

Question: PCH certainly is an exciting company to be a part of. What have been some of your most memorable moments here?

Deborah: One of my most memorable moments was checking to see if the matching winning number was returned for our first $10 Million Special Early Look Prize Event.  My hands were shaking as I went into the vault with the Director of Contests to look at the list of valid, returned entries to see if one with the matching number was returned. I could barely believe my eyes when I saw that it was returned! We were jumping up and down with joy because it was a history-making moment for us and a life-changing moment for one very lucky new winner!

Question: When PCH acquired Blingo/PCHSearch&Win a few years ago, did you expect for it to experience the growth that it has?

Deborah: We all believed in the concept — that consumers would welcome a chance to win a prize every time they search online — and we knew that our PCH Fans are super-enthusiastic about taking advantage of every chance to win, so we figured that it would be successful. We are pleased how quickly it has gained in popularity.

Question: What do you like best about PCHSearch&Win?

Deborah: I like how easy it is to search for anything I need to find online. I can type in an entire sentence, like: “How to do a screen capture on my iPhone?” and reliable results will pop up at once. I use it for shopping, too. Just the other day I searched for “costumes fascinator hats” because a friend of mine is looking to wear a fascinator hat for an upcoming event, and I discovered a terrific website that sells all different kinds of cute fascinators for very reasonable prices.

Question: What do you think of their mascot, Edwin the Owl?

Deborah: I think Edwin is an adorable genius! In addition to being very cute, he gives great tips on how to search properly and what people can search for. He makes me smile when he dresses up in costumes for the holidays and changes of season.  If Edwin were real, I’d give him a big hug!

Question: What do you enjoy the most about PCH’s blogs?

Deborah: I like having the opportunity to share what it’s like behind the scenes with our blog readers.  When people meet me they always ask things like what it’s like to work at Publishers Clearing House and how does the sweepstakes work and have I met any winners. The blogs give us a chance to talk about all of these things and so much more. What’s even better is we get to hear feedback immediately from our readers, so we know if they were interested in our stories and what else they would like to hear about in the future. Our customers are so supportive and responsive, it makes us happy to talk to them.

Question: What hobbies and interests do you enjoy when you’re away from the office?

Deborah: I enjoy activities related to fitness and music. I’m an avid runner and I also love rock scrambling and paddle boarding. I sing in my church choir and I play the flute.

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Question: Just for fun, what would you do if you won a PCH SuperPrize?

Deborah: Well, even though everyone knows PCH employees are not eligible to enter or win the PCH Sweepstakes, that doesn’t mean we can’t dream about it sometimes, right? If I won a huge SuperPrize from PCH, I would definitely travel more often and to more exotic places. I would also put away money for my children and donate money to my favorite charities, including the establishment of an endowment to fund future outreach for my church. One thing I would NOT do is quit my job. After working for 34 years at PCH, you might guess that I enjoy it! I would probably take more time off, but I would not give it up altogether, it’s too much a part of me.

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Question: Is there anything else you’d like to add?

Deborah: It’s so much fun to think up new ideas for contests, prizes and promotions that will delight our customers … then get to watch the reactions of the lucky winners! I feel “lucky” have a job like that!

There you have it folks! We hope you enjoyed this first-hand look at PCH’s Executive Vice President, Deborah Holland! And remember, you can stay updated on what Deborah is up to on her very own Deborah Holland Fan Page on Facebook!

Thanks for reading!

Christa P.
Creative Intern

Other Blogs You May Like:

Deborah Holland Receives Hall Of Fame Award from DMA of Long Island


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Showing 22 Comments
DEAN GREGORY said...

you must have started when you were 2 years old because you only look 32 and more fit than some 18 year old girls you climing those rocks wow that really brave or you been working to much !! just joking i love playing all the game and you are awesome woman thank you for your time your friend DEANO

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Leticia Bibo said...

Leticia Bibo Said…
HEY DEBORAH HOLLAND….. I WOULD DEFINITELY LIKE TO WIN PCH SWEEPSTAKES. I’VE ALWAYS WANTED TO KNOW WHAT IF FEELS LIKE TO BE CARE FREE AND IF I WON A PCH SUPERPRIZE, WOULD LIKE PAY OFF MY COLLEGE, TAKE CARE MY FAMILY’S, FRIENDS,AND OTHERS.

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Kanika Loeung said...

I’d like your second pictures, it was awesome!

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DeLayne Perry said...

It would be so awesome to have a chance to meet Deborah Holland!! She is such an encourager. :D

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W S said...

Hi Debb,

Enjoyed the Blog… Thanks for all you do for us PCH Fans.

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Henry SCOtt said...

I’m reading your blog I can see that you very happy . I’m glad for you and I hope you success continue. and also will you be there when I win the big prize. with a smile thank you very much

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Mrs. A.T. said...

Hi! I love to hear stories about the people from PCH. For me it makes it seem more personal. (And makes me more at ease using the internet.) I started writing on these blogs until I was comfortable and then off to facebook I went. I was really glad when you had your “PCH” facebook page. It made me feel more comfortable. I also love to see that even with your career, you are so active. I guess you’re the vision of “has it all”, “does it all”. Haha! (If Edwin was real I would give him a hug also!Haha!) And yes, I still do the mail in entrys!

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Natasha Davis said...

I am glad to know more about Deborah H. – I am so happy that my eyes been glued to the blog as soon as I saw her picture…. I stopped everything I did and continued on to read. Thanks Deborah for giving all the insight of your life… and thanks Christa for the amazing interview=) I**** I would do some traveling if I won—–how cool is that<3

PCH ROCKS**

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jn said...

reading and searching again in a hurry

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Deborah Holland said...

Thanks so much for all your great comments, PCH Search and Win Blog Readers! We always enjoy hearing from you! Let us know if there are any topics you’d like to hear about in future blogs!
- Deborah Holland @PCH

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MARILYN JOAN HADEY said...

I THINK & FEEL LIKE I ALREADY HAVE KNOWN HER. SURE WOULD LOVE TO MEET HER WITH THE REST OF THE PRIZE PATROLS ON NOVEMBER 26TH, 2013 HERE AT OUR HOME. LOOKING VERY FORWARD OF WINNING THE $7000.00 A WEEK FOR LIFE, FOR IT REALLY IS MY BIRTHDAY ON THAT DAY. I WILL BE TURNING 51YRS., OF AGE. LOST MY JOB ABOUT 2WKS AGO. CANNOT KEEP ON LIVING ON FOODSTAMPS & MY BOYFRIENDS INCOME. YOU ALL HAVE A GREAT WEEKEND NOW. YA HEAR

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Natasha Davis said...

I would like to hear a topic about the next PCHsearch and win..WINNER:) thanks D.H

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Svetlana Mitchell said...

What a great story! We love to hear from you on Facebook too, Ms Holland! You are an amazing person!

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Pamela Stephens said...

I love the fact, that PCH, GIVESBACK TO THE COMMUNITY WITH THE BLOOD DRIVES! ALSO NOVEMBER 26TH IS JUST AROUND THE CORNER, IM SOOO EXCITED!#PCH#3080 ! THIS IS A LIFE CHANGING MOMENT, FOR THE BETTER THATS FOR SURE, I WOULD BE ABLE TO PURCHASE A HOME FOR THE FIRST TIME EVER! I WANT TO THANK YOU ALL FOR THE OPPORTUNITY TO ENTER YOUR SWEEPSTAKES. ….IM EXCITED…….7,000.00 A WEEK FOR LIFE, HOW INCREDIBLE IS THAT! :) ☆☆☆☆☆☆☆♡♡♡

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K frye said...

Miss Deborah I enjoy the pics you post on fb. I really enjoy when you participate in the clues given on big surprise days. I will never lose hope. Everyone has a lucky day!
P.S. I have a few ideas of other games us fans would like to play maybe you should write a blog about fan ideas and let us give feedback….
I love my EDWiN you guys should really hire a seamstress and give away Edwin to fans or the kids at st Jude’s I’m sure they would LOVE Edwin!

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Lillian Rivera said...

Hi Mrs Holland , really be glad to meet you and the Prize patrol ,at Puerto Rico. At the winner list PR has no winner, its a pleasure for us to receive you at our Island of PR,Receive a lot of blessing and a happy thanksgiving from Puerto Rico..

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Geraldine Coty said...

i have read many comments regarding token numbers being messed up. Like mine, I have not used 286,550 tokens.
The only redeemed tokens I have used are:
1000 for $100 which I received.
Than Oct-Nov I redeemed 1000 for $100, than 2500 for $500.
and (don’t remember #) for $2,500. which I have not received any but the first $100.
NO WAY DOES THIS ADD UP TO 286,550. Please review my account and have it corrected please.
I like playing the games but if this is happening to many people you will be loosing participants. Thank you

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Edward Rojas said...

add your comment here

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McDavies Harrison said...

Hello Ms. Holland
I have been participating in PCH since 1987, I probably could open a small store with all of the purchases . PCH have recently recognize my participation , but they say I am a member in good standing since 2012 ? My old address is 1246 1/2 Duncan Place N.E. Washington D.C. 20002 ( You can find me in your archives ) how can I have this corrected ?

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myrt schmidt said...

thanks for sharing a face to the many pch search&find postings…deb you are beautiful…a used to be hairdresser I had a very different picture and you look very young… 34 yrs at P.C.H.? thanks for sharing as I do hope to meet one day? I have felt your frustrated response at times…sorry….thanks again myrt

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myrt schmidt said...

so (being a used to be hairdresser)you are very young looking ..thank you for putting a face to your messages..hope to meet one day…thanks for sharing…. myrt

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