Get To Know PCH’s Executive Vice President, Deborah Holland!

deborah_holland

Hey PCH Fans!

I want to take this opportunity to introduce you to a very special person in the Publishers Clearing House family: PCH’s Executive Vice President, Deborah Holland! Deborah has been working with PCH for an inspiring 34 years, giving her a front row seat to watch the company change and improve before her very eyes. It has been her life’s work, with the help of her colleagues, to transform Publishers Clearing House from a single channel, single product line direct marketer to a multi-channel provider of digital play and win entertainmentand marketer of consumer products. Recently, we were lucky enough to ask Deborah some questions about her time at PCH, and I can’t wait to share her answers with all of you.

Question: What is a typical day like for you as Executive Vice President?

Deborah: Each day starts off with checking emails and posting on my Deborah Holland Fan Page on Facebook . I love to hear from fans, they brighten my day! Next, I plan out the day to accomplish what needs to be done: go to meetings, review reports, make progress on various projects. Throughout the day, people come to my office to discuss issues, ask my opinion on open items, and ask for ideas on solving problems and ask for approvals. I attend A LOT of meetings, so sometimes it’s challenging to find blocks of uninterrupted time to work on reports or creative projects. Often, I stay long after 5 pm to complete my work when it’s “quiet”. Before leaving the office each evening, I check the next day’s calendar to make sure I’ll be prepared for whatever’s coming up on tomorrow’s schedule.

Question: I see you’ve been at PCH for 34 years, can you describe how the company has grown and adapted since you first started?

Deborah: The biggest change has been technology and all it has enabled us to do.  Thirty-four years ago we did not have personal computers, email or voice-mail.  Memos and reports had to be typed and mailed or hand-delivered.  Phones were answered by secretaries and messages written on “While You Were Out” slips.  PCH sent out promotional mailings and that was our primary method of contact with customers.  The communication was slower because it was limited by the speed of the mail.  Today, everything’s faster and more immediate with computers.  We can offer lots of winning opportunities online and people can win instantly.  Through social media channels like Facebook, blogs and Twitter, we can have virtual conversations with our customers and receive instant feedback. The PCH promotions and winning opportunities have always been entertaining, but with today’s technology we can offer so much more variety with our network of online play and win sites. Also, customers can “get to know” us better by interacting with us in social media.

Question: In your view, what are some of the most important milestones that the company has experienced?

Deborah:

-The beginning of TV advertising

The founding of the Prize Patrol to surprise winners in person at their doorstep

-The awarding of our first $10 Million prize

The introduction of merchandise in addition to magazines

-The advent of the Internet and PCH online communications

-The awarding of our first “Win For Life” prize and our first “Win “Forever” prize

Question: PCH certainly is an exciting company to be a part of. What have been some of your most memorable moments here?

Deborah: One of my most memorable moments was checking to see if the matching winning number was returned for our first $10 Million Special Early Look Prize Event.  My hands were shaking as I went into the vault with the Director of Contests to look at the list of valid, returned entries to see if one with the matching number was returned. I could barely believe my eyes when I saw that it was returned! We were jumping up and down with joy because it was a history-making moment for us and a life-changing moment for one very lucky new winner!

Question: When PCH acquired Blingo/PCHSearch&Win a few years ago, did you expect for it to experience the growth that it has?

Deborah: We all believed in the concept — that consumers would welcome a chance to win a prize every time they search online — and we knew that our PCH Fans are super-enthusiastic about taking advantage of every chance to win, so we figured that it would be successful. We are pleased how quickly it has gained in popularity.

Question: What do you like best about PCHSearch&Win?

Deborah: I like how easy it is to search for anything I need to find online. I can type in an entire sentence, like: “How to do a screen capture on my iPhone?” and reliable results will pop up at once. I use it for shopping, too. Just the other day I searched for “costumes fascinator hats” because a friend of mine is looking to wear a fascinator hat for an upcoming event, and I discovered a terrific website that sells all different kinds of cute fascinators for very reasonable prices.

Question: What do you think of their mascot, Edwin the Owl?

Deborah: I think Edwin is an adorable genius! In addition to being very cute, he gives great tips on how to search properly and what people can search for. He makes me smile when he dresses up in costumes for the holidays and changes of season.  If Edwin were real, I’d give him a big hug!

Question: What do you enjoy the most about PCH’s blogs?

Deborah: I like having the opportunity to share what it’s like behind the scenes with our blog readers.  When people meet me they always ask things like what it’s like to work at Publishers Clearing House and how does the sweepstakes work and have I met any winners. The blogs give us a chance to talk about all of these things and so much more. What’s even better is we get to hear feedback immediately from our readers, so we know if they were interested in our stories and what else they would like to hear about in the future. Our customers are so supportive and responsive, it makes us happy to talk to them.

Question: What hobbies and interests do you enjoy when you’re away from the office?

Deborah: I enjoy activities related to fitness and music. I’m an avid runner and I also love rock scrambling and paddle boarding. I sing in my church choir and I play the flute.

deborah_holland_2

deborah_holland_3

Question: Just for fun, what would you do if you won a PCH SuperPrize?

Deborah: Well, even though everyone knows PCH employees are not eligible to enter or win the PCH Sweepstakes, that doesn’t mean we can’t dream about it sometimes, right? If I won a huge SuperPrize from PCH, I would definitely travel more often and to more exotic places. I would also put away money for my children and donate money to my favorite charities, including the establishment of an endowment to fund future outreach for my church. One thing I would NOT do is quit my job. After working for 34 years at PCH, you might guess that I enjoy it! I would probably take more time off, but I would not give it up altogether, it’s too much a part of me.

deborah_holland_4

Question: Is there anything else you’d like to add?

Deborah: It’s so much fun to think up new ideas for contests, prizes and promotions that will delight our customers … then get to watch the reactions of the lucky winners! I feel “lucky” have a job like that!

There you have it folks! We hope you enjoyed this first-hand look at PCH’s Executive Vice President, Deborah Holland! And remember, you can stay updated on what Deborah is up to on her very own Deborah Holland Fan Page on Facebook!

Thanks for reading!

Christa P.
Creative Intern

Other Blogs You May Like:

Deborah Holland Receives Hall Of Fame Award from DMA of Long Island


119 thoughts on “Get To Know PCH’s Executive Vice President, Deborah Holland!”

  1. Jesus Macias says:

    Yes I Jesus Macias accepts OwnerShip of Doc. Label [17S0401] AND HEREBY GIVEN MY FULL CONSENT TO PCH TO USE MY PORTFOLIO FOR ADVERTISING IF I BECOME THE NEXT PCH LEGACY. YES I ACCEPT, Yes I want to WIN! GWY NO. 6900. PUBLISHERS CLEARING HOUSE EXECUTIVE VICE PRESIDENT SIGNED AND AUTHORIZED SECURE MY WINNING PRIZW NUMBER PLEASE GOD BLESS THE WORLD Amen!!!!

  2. Sherry Steffen says:

    Happy note:[17S0340] I SHERRY STEFFEN AM PAYING CLOSE ATTENTION !!! An executing order regarding PCH Giveaway No.6900 has been issued for the upcoming “Forever” Prize Award and I am a part of it. The PCH Team has guaranteed to award $5000.00. A WEEK “Forever” on February 24th. This life changing fortune could become mine. A “Forever” Prize winner will receive weekly payments of $5000.00 every week for the rest of my life, and after that those same weekly lifetime payments will continue on to a beneficiary the winners choosing!!! WOW !!! An opportunity like this does not come often. I will not risk missing out on a “Forever” Prize that could help the STEFFEN family for generations. Thank you PCH I am Speechless. THANK YOU DEBORAH,TODD,AND ALL THE EXPERIENCE TEAM OF PCH.

  3. DERA A. COSTELLO says:

    EVERY TIME I GET SOMETHING IN THE MAIL FROM PCH INCLUDING ANYTHING I HAVE ORDERED, IT SHOWS AN INCORRECT ADDRESS. WHEN I ENTER ON-LINE IT SHOWS THE CORRECT ADDRESS – MAILINGS SHOW THE WRONG ADDRESS. CAN YOU PLEASE CORRECT THIS?

    1. PCH Staff PCH Staff says:

      Hello Dera, We apologize your address was listed incorrectly. This has been corrected for you. Sincerely, PCH Customer Support

  4. juli says:

    I am so sick of Publishers Clearing House, or some idiot using your name, calling me. I am on the Do Not Call Registry and have once again reported a call from 8763205430 today stating they are PCH. I will report it each and every time I am called. I have NOTHING to do with PCH and this has totally turned me against the company. I will share this info on social media as well.

    1. PCH Staff PCH Staff says:

      Sadly, there are scammers out there who use our good name and reputation to try to deceive people. If you are ever contacted by someone who is posing as the real PCH, please report it to us via this link: http://bit.ly/Report-Scam-To-PCH. We would like to let everyone know that you never need to pay to claim a PCH prize you may have won. Also, PCH will never contact winners via phone, text, Instagram, Twitter, Facebook requests, or private messages. The best thing about PCH is that it’s free to enter and free to win!

  5. Gary chrosrowski is says:

    Maybe I need more money for Danielle

  6. Gary chrosrowski is says:

    I have problems every time there is a sweepstakes it says technical difficulties all the time why is it I can’t play the games but when I order from publishers clearinghouse I don’t have technical difficulties and his is pissing me off I just want to play the games with no problems you keep sending me to technical support and it keeps on doing the same thing I deleted some games because it keeps on happening I used to play all the games but it’s frustrating when you can’t play it takes me 8 hours to play all the games I have to keep deleting and starting over to finish its nerve racking I don’t want to be sent to technical support nothing gets solved send me a phone where I can play hassle free you say I’m vip but this is rediculious please help and I don’t wan technical support they don’t do nothing you say don’t give up I am tired of getting frustrated over a game if you can’t help fix the problems donate all my points to United way foundation because I don’t need headaches I have drop foot in both feet from Doctor tearing my bowel almost died they messed my whole life up can’t do anything like I use to walk with cane and walker use amigo when shopping this happened 12-12-12 doctor said he will do a bypass of my aorta instead of putting a stent in he put a scope in my leg vein and plugged my vein up my toes started turning black couldn’t walk on my own I walked into his office with hip pain and leg cramps I could walk in no problem just a little pain no cane or walker and he wanted to do the operation after the new year meanwhile toes are getting black i have difficulty walking on pain medication all the time so I told you myself it’s frustrating trying to win pch my car is rusted I live with my mom going to be 94 if it wasn’t for her paying my bills I can’t work anymore my legs get numb after an hour in the car if I win could it be in my mothers name I just want to take her places for all the things she has done for me she owes on the condo I just want to be able to pay her bills off and get a Jeep Grand Cherokee or a hummer Usero don’t need new it’s just hard getting up out of my Kia spectra if I won the $ 10.000 a week for life I would buy houses and fix them up for the neady and elderly I would buy me a farm 1000 acres raise beef and vegetables and give it to the church as long as I have money to pay for taxes I’ll be happy and enough money to take Danielle Lam out if she’s willing

    1. PCH Staff PCH Staff says:

      Thank you for contacting PCH. In order for us to assist you with your question we will need a bit more information. We kindly ask that you contact us by phone at your convenience. Our technical support representatives may be reached at 1-800-476-4724 between 8:30 am to 8:30 pm EST, Monday through Friday. We look forward to hearing from you.

  7. Steve Lehman says:

    I reported a scammer in my email but the email was confirmed as from PCH. The technician I was transferred to was a jerk. I am a test engineer at Microsoft. Your tech didn’t want to test, look into, or be any part of checking out our email from PCH. Your email does not connect to anything. It’s blanks to fill out then it does not go anywhere. The lotto doesn’t connect. The “search-PCH does not connect when clicked. Your tech is NOT interested in checking out or testing your own email.

  8. Jayne Kelly Weichert says:

    Deborah Holland…first a belated congratulations for your honorable award.
    I was not able to participate on pch 6th and 7th.
    I fell and injured my foot and leg. It will heal but I am concerned I have lost my standing for December.

    I think I can sit up tonight and enter a few opportunities.
    I am more upset about that than my foot…lol.
    I surely want to remain in good standing..no pun intended. Can I catch up or resume Friday

    I appreciate your consideration. The date is close

    Peace be with you this Christmas holiday

  9. terry mckinnie says:

    dear Deborah Holland my name is ms. terry McKinnie 326 fabius st Syracuse ny or mckinnieterry326@gmail.com i’m writing to say I’ve submitted so many of the pch email and havnt won nothing I really would like too know how this work and i’m sure that yall have read all my replies and I also had too turn in todd Sloane bout some transaction that took place in 2014 saying I won 1.5 million but in order to claim I had too send money to jamacia too different people sucg as orie Armstrong I spoke to the supervisor bout 2 months ago she just wrote down my name and number saying if it happens again just call back and let her knw well dave sayer called me 11-25-16 saying the samething supposedly but they had an manby the nme of Michael colflesh send me and 2000.00 check but it was no gud too halp pay for the taxes as well my bank which is empower federal credit union return the check and I had to pay an negative 170.20 on12-6-16 Deborah I’ve never won nothing big I woulddlove too become the next million come 12-23-16 I don’t have no doubt that the pch van would pull up to my front door one day I don’t drive but my daughter does she needs an reliable car too get back and forth to work and back and forth to boston ma where my grandson had his kidney transplant at 2 hes 7 now he will be 8 jan9 but the docs between Syracuse ny Rochester ny dave sayer have been calling me from 7027068374 and mr.jack 8313500117 tell me bout this big prize money and mr. jack suppose to have send my grandson playstation 4 he keep saying it on its way and nothing oh I send Brenda Patterson she lives in mexico ny sorry for the long comments

    1. PCH Staff PCH Staff says:

      Hello Terry, please report all contacts from scammers to PCH via this link: http://bit.ly/Report-Scam-To-PCH. PCH does partner with the Federal Trade Commission and we send all scam reports to them so please make sure you let us know anytime a scammer contacts you. Remember, the real PCH never notifies major prize winners via phone, standard mail, email, or social media, and we never ask winners to pay to claim their prize. You can see more Safety Tips here: http://bit.ly/PCH-Safety-Tips. Please be careful everyone; don’t become a scammer’s victim!

Leave a Reply

Your email address will not be published. Required fields are marked *