Article Tags: Customer Service

Celebrate National Cyber Security Awareness Month by following these easy internet safety steps to be safe online.

For over 50 years PCH has been caring about our loyal customers and striving to always provide the best possible service – and so the Bill of Rights was created – The Publishers Clearing House Customer Bill of Rights! Which reminds me… This year marks the 222nd anniversary of the creation of the United States […]

Under the PCH HAC program, active customers are contacted by phone and/or mail and asked a series of questions to ensure they are purchasing for the right reasons. If a problem or concern is detected, Publishers Clearing House will assist the consumer and then permanently remove him or her from our mailing list.

Update from 8/10: The comments issue has been resolved so that you can now leave comments on the PCHblog without registering with WordPress! Soon you will be able to register with WordPress, Facebook or Twitter and leave comments with those accounts. Hi PCHblog readers, We’ve been informed that the PCHblog comments are not working properly. […]

It’s National Consumer Protection Week – 2010 In continuing recognition of National Consumer Protection Week, Publishers Clearing House would like to remind you to BEWARE of scams posing as legitimate sweepstakes that ask you to send money. Remember, in the Publishers Clearing House Sweepstakes the winning is always FREE!

This week we are making some changes to the Publishers Clearing House Facebook fan page that we think will improve the experience for everyone. A few weeks ago our customer service team, including Chris, Rebecca and Jeremiah, started working with me (Frank) to improve the response time to your questions on the Facebook Fan page […]