Today we’re excited to bring you our latest episode of the PCH Chat – starring our very own host, Howie, who is joined by elite Prize Patrol members Todd Sloane and Danielle Lam to explain How To Contact Publishers Clearing House!
As you can see, we’re all very excited about our NEW & IMPROVED Customer Service website, at your service 24/7 and so easy to use! Discover how simple it is to get the facts and information you need at the click of a button. And you’ll love the new format! Just visit us at pch.custhelp.com and you’ll see what I mean.
We’ve categorized the information to make it simple and easy to find what you’re looking for. At the top of the page you’ll notice 5 separate tabs labeled: PCH.com, PCHsearch&win, PCHgames, PCHlotto and PCH APPs. Just click on the tab that pertains to your question for a host of categories from which to choose.
The Number One Most Frequently Asked Question
You’ll notice the Top Frequently Asked Questions (FAQ) section on the right hand side of the front page. The No. 1 Top Frequently Asked Question is: How to Contact Publishers Clearing House.
Click on this link and you’ll find all of the different ways to contact us, either by mail, phone or e-mail. And there are separate e-mail links to click on, depending on whether your question or concern is related to PCHSearch&Win, PCHGames, PCHLotto, and more.
We’ve broken it all down for you into sections that are easier to navigate, too. You’ll find answers you need listed under these five categories: General Information, Account Updates, Sweepstakes, Game Play Questions and Order-Related Questions. No more searching around to get the answers you need!
Think of it as self-service with a smile!
Wow, you’ll learn so many things once you start searching. Everything from online PCH Sweepstakes entry processing and how to use your PCH tokens, to when you can expect your order delivered, how to become a PCHSuperFan, and how to manage your account. And if you don’t see a listing for your particular concern, you can always use the Search Feature at the top of the page to type in your question for the results you need.
I hope this blog has been helpful. After all, your questions and concerns are very important to us!
P.S. If you still need to speak to one of our specialized Customer Service Representatives concerning a general question about billing, order concerns or Sweepstakes entries call us at 1-800-459-4724 and we will be more than happy to assist you! If you have a website or technical issue you can call us at 1-800-476-4724.