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    1. Hi Virginia! Thank you for contacting PCH. In order for us to assist you, we will need a bit more information. We kindly ask that you contact us by phone at your convenience. Our customer service representatives may be reached at between Monday through Friday, 8:30 AM to 11 PM & Saturday 8:30 AM to 5 PM Eastern Time. We look forward to hearing from you.

  1. I really want to WIN BIG at PCH!!! I play as much as possible! I have been living with relatives & they all have passed on , I’d love to WIN to buy me a home. Everything I have had , I have had stolen or lost , but I thought taking care of both my parent’s and my aunt & uncle was more important. Somehow I been hacked and there is no way to tell it all! Either way , I’m OK, but I’d love to be able to help myself and others too!

    1. Hello Angela, we apologize for the difficulties you have experienced. In order to resolve the issue, we ask that you please clear the cookies and cache in your browser. For step-by-step instructions, please click the following link: If you continue to experience issues after clearing your cookies and cache please feel free to contact our technical support line at 1-800-476-4724 Monday to Friday 8:30 – 8:30 EST & Saturday from 8:30 AM to 5:00 PM.