Accessibility Statement

How Do I Contact Publishers Clearing House?

Have you ever wondered: “How Do I Contact Publishers Clearing House?” You’re not alone. It happens to be on the top of the list of PCH’s most Frequently Asked Questions. And we’re always ready with the answers you need! So read on!

We’re happy to provide the phone numbers you’ll need to call one of our Customer Service representatives or the mailing address to write to us, or even how to e-mail us.

But before you pick up the phone and dial us up, or contact us by mail, you should know that there is a huge amount of information about PCH available to you online. Your answer may be just a click away at our PCH Customer Service site. It’s so easy! And fast! Here are answers to some of our most Frequently Asked Questions.

How to contact PCH

It’s amazing to see the kinds of questions we all have in common. Everything from “When Will I receive my PCH order?” and “How to Change an Old E-Mail Address on file” to “How Are PCH Winners Selected?” and questions about PCHSearch&Win. Wow, even I found some answers I didn’t know, and I work here!

You’ll notice a blue FAQ Home button on the top of the page on the left. Once you click on that you’ll see a pull down menu broken into categories —, PCHgames, PCHlotto, PCHSearch&Win and PCHapps.

FAQ Home

Just click on the section you need and you’ll find all of our most Frequently Asked Questions broken down for you by specific category.

You’ll can also find out how to view your entire account online at our My Account Page. Just enter your Customer I.D. and zip code and you can check on your account any time, any day. It’s so easy. Check your order status, your account balance, check on the delivery of most merchandise purchases, and make payments by check, debit or credit card.

PCH My Account Page

This is just the tip of the iceberg when it comes to all the useful information you can find at the PCH Customer Service page! You can navigate your way through lots more interesting facts and information and you’ll become an expert in no time at all. And the real magic is, you can do it on your own time, from the comfort of your home, and you’ll never be put “on hold” waiting for an answer!

Of course, if you really need to call us, please feel free to do so! We’re happy to be of help any time, any day. Our Number One Priority is, and always has been, your 100% Satisfaction!

You can contact us Monday through Friday 8:30 am to 8:30 pm Eastern Standard Time (closed holidays).

General Questions: 1-800-459-4724

Website/Technical Issue: 1-800-476-4724

To contact us by mail, simply write to us at the following address:

Publishers Clearing House
101 Winners Circle
Port Washington, NY  11050

It’s been my pleasure to show you how to get started on the PCH Customer Service page. Please let me know if you found this blog to be helpful in the comments section below!

Jane M.
Creative Dept.

Other blogs you may like:

Common Publishers Clearing House FAQs Answered

PCH My Account Page – So Easy To Use In So Many Ways!

Leave your comment

Your email address will not be published.


  1. Hi. I keep getting phone calls from someone saying they are from Publishers Clearinghouse. They tell me I won and then start asking me questions about myself. I just hang up. Just want people to know there are scammers out there.

    1. Hello Sandra, thanks so much for the warning! That is not the real PCH calling you; it’s a scammer that’s only pretending to be from PCH. Please do not call that number, do not give the scammer any personal info including bank account information, and definitely do not send them any money if they ask. If you haven’t already done so, please report that scam contact to us via the following link: I encourage you to read these Safety Tips too: Please be careful everyone; don’t become a scammer’s victim!